This Privacy Policy explains what information MTO Bar & Grill ("we," "us") collects through this website and through online orders, how we use it, and the choices you have. We keep it simple: we only use your information to run the restaurant and get you your food.
Information this website collects
This website is an informational site. It has no sign-up forms, and we do not use advertising trackers, analytics cookies or tracking pixels on it. Like almost every website, our web host may automatically record basic technical information (such as IP address, browser type and pages visited) in server logs for security and troubleshooting.
Information from online orders
When you click "Order Now," you leave this website and use our online ordering page provided by TableTeq. To fulfill your order, the platform collects and shares with us information such as:
- Your name, phone number and email address
- What you ordered, special instructions, and pickup time
- Payment confirmation (we do not receive your full card number)
Payment details are handled by the ordering platform and its payment processors. Their own privacy policies describe how they handle your information.
How we use your information
- To prepare, confirm and hand off your order
- To contact you about your order (for example, if an item is unavailable or there's a delay)
- To handle questions, refunds or complaints
- To keep records required for tax, accounting and legal purposes
- To prevent fraud and keep our systems secure
We will only send you marketing messages if you choose to receive them, and you can opt out at any time.
How we share information
We do not sell your personal information. We share it only:
- With service providers who help us operate, such as our ordering platform, payment processors and point-of-sale provider
- When required by law, or to protect the rights and safety of our guests, staff or business
- With a successor business if MTO Bar & Grill is sold or transferred
Third-party services on this website
- Google Fonts — our typefaces load from Google's servers, which receive your IP address when the page loads.
- Image hosting — our logo is served from our ordering platform's image server.
- Google Maps — only if you click "Get Directions," you'll be taken to Google Maps, which is governed by Google's privacy policy.
How long we keep information
We keep order records for as long as needed to serve you and to meet tax and legal record-keeping requirements, and then delete or de-identify them.
Security
We use reasonable safeguards to protect the information we hold. No website or system is perfectly secure, so we can't guarantee absolute security.
Children
This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we'll delete it.
Your choices
You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages. Contact us using the details below and we'll respond within a reasonable time. We may need to confirm your identity first, and we may keep certain records where the law requires it.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page shows when it last changed.
Contact us
MTO Bar & Grill
13143 US-68
Mount Orab, OH 45154
Phone: (937) 444-3500